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Re: Is this program "Trialware?"
de Terry Russell 01/17/2007 03:29
<eprompter@gmail.com> wrote in message
news:1168914897.710785.189770@51g2000cwl.googlegroups.com...
> Ron:
>
> I hear you, but with ePrompter having to do constant revisions because
> of all the changes by email services, e.g. 5 Yahoo changes; 5
> Hotmail/MSN changes; 2 AOL changes; and individual changes for
> Rediffmail, Mail.com, Netscape, MyWay, Excite, and Lycos in one 6 month
> period alone - we were basically forced to employ auto-upgrades so that
> everyone had the latest version.
>
> Please understand that we make no money on ePrompter and spend way too
> much time on it. I have answered over 30,000 emails about ePrompter in
> the last 6 years. Unfortunately 10,000 of those emails were from users
> saying ePrompter wasn't working, when in fact it was working but they
> had an old version - even though we posted that we had a new version.
> This was a decision that HAD to be made by us - I hope you understand
> the position we were in.
You don't have to justify your decisions or your software here.
It was proposed , voted upon and selected, and reviewed and voted upon
by people who should have checked it fit the guidelines.
Then it was found to be not quite what was presented.
Your software is as it was and you seem to have been completely
open about what it does.
It is just a pity you were bothered before it could be resolved.
What is really in question is the integrity of the submission and
evaluation
process.
The purpose of the cd is to provide software with as little potential
for worry and stripe as possible for a wide variety of users, this gap is a
problem.
Susan is probably going to have to use the option to remove eprompter
in order to establish a strong precedent that anything else where doubt
arises will also
be quickly addressed. Otherwise any integrity that remains will go out the
window.
That is a pity , it is our failure, not your problem.
Sorry.