> "harmony" <aka@hotmail.com> wrote in message
> news:XFxmg.271175$5Z.220201@dukeread02...
> but to cushion off the
> > anti-free-trade media that have raised the hysteria against outsourcing. a
> > lot of jobs were outsourced to europe in the past,
> #
>
> The fact is, it is cheap labour. You take someone with little or limited
> knowledge on a subject and you can pay them peanuts.
> The only reason the call centres are outsourced is to save money.
Lack of effective understanding, and the confusion it caused, and the
mistakes created because of the differences in the usage of English has
practically killed off this Offshore Call Service practice except for a
few special cases. And this is due to the lack of understanding of the
different cultures and regional and coloqial language usuage in
different parts of the world. It is no reflection on the operators, but
it does reflect upon the judgement of the management who promoted this
idea for their lack of perception.