HVS <harvey.news@ntlworld.com> wrote in news:Xns97A824DB3325whhvans@
62.253.170.163:
> Getting a mumble mumble bloody program whinge off my chest....
>
> My sis-in-law is visiting from New Zealand, and I just spent an
> hour or two trying to set up a remote download for her NZ email
> account. She uses using Outlook Express on her laptop.
>
> After a bit of faffing about, I established that she needed to
> use her ISP's remote servers (rather than standard POP servers),
> but what I didn't know was that she can't use the remote service,
> as it's an add-on secure-system subscription that she doesn't
> have.
Xtra, I presume? They are the only ISP in NZ that do this as far as I know.
The only way for her to view her email is via the webmail route-
http://xtramail.xtra.co.nz/
I hope you installed and setup Thunderbird for her. ;)