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Re: (OT) Yet another reason why OE sucks
de badgolferman 04/17/2006 04:09
HVS, 4/16/2006,7:18:33 PM, wrote:
> Getting a mumble mumble bloody program whinge off my chest....
>
> My sis-in-law is visiting from New Zealand, and I just spent an
> hour or two trying to set up a remote download for her NZ email
> account. She uses using Outlook Express on her laptop.
>
> After a bit of faffing about, I established that she needed to
> use her ISP's remote servers (rather than standard POP servers),
> but what I didn't know was that she can't use the remote service,
> as it's an add-on secure-system subscription that she doesn't
> have.
>
> That's all fair enough; no problem.
>
> But when trying to log in to the (non-available) secure service,
> OE just kept popping up with the login screen, over and over and
> over again.
>
> So I set the account up on my machine, using Thunderbird. Tried
> to log in, and when that failed, Thunderbird immediately told me
> that the server is returning the message that "pop operation is
> not allowed for this user".
>
> Which then led me to poke around the site, and to find out why it
> wasn't allowed for that user.
>
> So how come OE couldn't have been bright enough to report the
> $&*!*^% server error message when it couldn't log in -- instead
> of just stupidly re-presenting me with a log-in screen that
> didn't work -- without any sort of comment or link to the error
> message that would let me clear it up.
>
> Stupid bloody program.
>
> Harrumph.
OE will give you an error message if you cancel the Logon screen. It
will be a window nearly as big as the screen.
Also, if you have Maintenance Logs enabled under Tools | Options you
could go directly to the log file in the messagebase folder and see
exactly what transpired between the client and the server.